EcoPure Reinigungen – Ihre Nummer 1 für Umzugsreinigungen in Basel
As a local business from Basel, we stand for reliability, honesty, and clean results. Our customers appreciate our proximity, flexibility, and personal commitment.
Whether it's an apartment, office, or move – with Ecopure, cleaning becomes easy. We take care of your cleaning needs regularly or as a one-time service – thoroughly, reliably, and with a smile.
Ihre Vorteile mit EcoPure auf einen Blick
Häufig gestellte Fragen (FAQs)
1. Was ist in einer einmaligen Reinigung enthalten?
A One-Time Cleaning includes a deep cleaning of your entire space, covering all areas such as bathrooms, kitchens, floors, windows, and surfaces. We'll focus on making your space sparkle and feel fresh. Extra tasks, like window cleaning or carpet shampooing, can be added for an additional fee.
2. Wie kann ich einen Reinigungsservice buchen?
Booking is easy! You can schedule your cleaning directly through our website by selecting your desired service (One-Time, Recurring, or Extra Services) and choosing a convenient date and time. You'll then receive a confirmation, and our team will be ready to clean your space.
3. Muss ich während der Reinigung zu Hause sein?
No, you don't need to be home. You can arrange access to your property by providing keys, codes, or other instructions for our team to enter. We are fully insured and trusted with access to your space.
4. Wie kann ich eine regelmässige Reinigung buchen?
You can choose from weekly, bi-weekly, or monthly recurring cleaning schedules. We'll tailor the frequency based on your needs, ensuring your home or office stays consistently clean.
5. Werden umweltfreundliche Reinigungsprodukte verwendet?
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both your family and the environment. We care about your health and the planet, so all of our cleaning supplies are carefully chosen to be safe and sustainable.
6. Sind unsere Reinigungskräfte versichert und überprüft?
Absolutely! All of our cleaners are fully insured, trained, and background-checked to ensure your peace of mind and safety. We hire only professional and trustworthy staff to handle your cleaning needs.
7. Wie kann ich für meinen Reinigungsservice bezahlen?
You can easily pay for your cleaning service online through our secure payment system. We accept various payment methods, including credit cards, debit cards, and PayPal. Payment is due after the service is completed.
8. Kann ich meinen Reinigungstermin stornieren oder verschieben?
Yes, you can reschedule or cancel your cleaning appointment with 24 hours' notice. If you cancel with less than 24 hours' notice, a small cancellation fee may apply. We want to make sure that your cleaning experience is as flexible and convenient as possible.
9. What if I'm not satisfied with the cleaning?
We are committed to your satisfaction. If you're not completely happy with the cleaning, please let us know within 24 hours , and we'll send a cleaner to address any concerns. We offer a satisfaction guarantee because your happiness is our priority.
10. Reinigen wir nur Privathaushalte oder auch gewerbliche Räume?
We offer cleaning services for both residential and commercial spaces. Whether you need regular office cleaning, post-construction clean-up, or a one-time deep clean for your home, we can handle it. Let us know your needs, and we'll tailor a cleaning plan just for you!